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Our Second Interview on WIBC Radio Indianapolis

My thanks to 93.1 FM/WIBC in Indianapolis and Terri Stacy for inviting me for an on-air interview. This is the second time the station has asked me and Yellow Tag Household Sales to offer tips and advice to listeners on downsizing, organizing, and moving senior citizens (or elders) from a larger home to a smaller one or even what it takes to move an elder across the country.

As always, I enjoyed it immensely. Here's the link to the interview:

Listen to Rita Woll's Interview on WIBC with Terri Stacy

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Terri Stacy

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Help! What Should I Do When My Senior Parents Need to Move in Indianapolis?

 
An Indianapolis native, Wendy and her husband and children lived in Colorado while her elder parents - both in their mid 80's - had remained in their longtime family home over the years. Due to work, family obligations and distance, Wendy rarely visited her parents, typically only making it back to Indy once a year for one of the major holidays.
 
In her next-to-last visit she had noticed some troubling trends; obviously Mom and Dad were getting older and having much more difficulty getting around and maintaining the home. But Wendy's concerns jumped a notch this past Christmas when her annual visit left her shocked and deeply troubled.
 
The holiday visit clearly showed that a problem was at hand. The outside of the Indianapolis house displayed clear signs of disrepair. 
 
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Far more troublesome was the interior and yes, even the physical state of her parents. Wendy's mother - always fastidious in her housekeeping - clearly had become unable to keep up with the task. Newspapers and other junk littered the floors, dishes sat dirty in the sink, and - even worse - very little food was stored in the pantry or refrigerator. It was obvious that her Mom and Dad were either having difficulty in remembering to go to the grocery store or in getting there. 
 
And frankly, Wendy wasn't sure that she wanted either one of them driving or even venturing out too much on their own. She could tell that the memories of both her parents had waned, and she feared for their safety in the busy neighborhood in which they lived.  
 
It was apparent that Mom and Dad needed help. But what was Wendy to do? She lived so far away. How in the world was she going to face the heart-wrenching challenge of encouraging her parents to consider a move to an asisted living facility in Indianapolis? How could she possibly organize the move, sell the family house, and ensure that all of the estate matters of her parents were cleared up? 
 
 
And that's when Wendy came to me at Complete Relocation Solutions. (Formerly Yellow Tag Household Sales.) Wendy had no idea that professionals like me existed until she shared her problem with one of her friends in Carmel, and that friend pointed Wendy in my direction.
 
As a Senior Move Manager and a professional organizer, in addition to helping seniors and others sell their estate belongings, I quickly explained my services to Wendy and - in all honesty - we were a perfect match. Wendy needed to trust a local individual in the Indianapolis area who would be there for her parents everyday of the moving and estate sale process.
 
She also needed someone like me with whom she could communicate on a daily process. Wendy had to know that her parents were in good hands and that I could guide both her and her parents through the process step-by-step.
 
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And that's what we did. I started by helping Wendy understand the assisted living options that were available to her parents. Then we began to organize the home, sell the items that had to go, find a great real estate agent to sell the house, and then help her parents adapt to this new phase of their lives.
 
Obviously, I'm glad that Wendy found me. And it makes me so happy to be able to help allay the fears and concerns of both adult children and their elder parents.
 
If you're an elder or the adult child of elder parents and you're beginning to wonder if a move to assisted living or even just a smaller, more manageable home or apartment may be helpful, I hope you'll contact me for a no-obligation analysis at 317-514-9793 or email me at This email address is being protected from spambots. You need JavaScript enabled to view it. in Indianapolis, Indiana.
 
Wendy did, and I'm proud to say that it made all the difference for her and her parents. And I love that!
 

Financial Questions to Ask Assisted Living Facilities in Indianapolis

by Rita Woll
 
When you, as a senior citizen, or the caregiver family of an elder, begin to explore the possibility of moving a senior into an assisted living facility, a number of issues come to the forefront. Of course, there are the emotional and logistical challenges. But, of course, first and foremost may be the economic impact. What are the costs of moving Mom or Dad into an active retirement community? What will the contract look like? 

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Over my career as an Indianapolis Senior Move Manager and professional organizer, I've gained a plethora of knowledge in guiding clients to the assisted living facilities in Indiana and elsewhere that may be the best options for their care.
 
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Here is a list of some fundamental financial and legal questions that a caregiver or senior citizen should ask the staff at an Indianapolis retirement community or assisted living facility that they are touring.
 
Please understand that I am NOT a lawyer and this should NOT be construed as legal advice. You should undertake a consultation with an Indiana eldercare attorney before signing any contracts.   
 
Questions to Ask Indianapolis Retirement Communities
 
1) What is the basic fee?
 
2) What services are included with that fee?
 
3) What are the additional prices for extra services or products?
 
4) What initial payment is required? Is a part of that refundable?
 
5) What fees apply if the resident is away from the community for an extended time (like during a long hospital stay)? 
 
6) What is the policy on renters insurance?
 
7) When, why, and how often may fees be changed?
 
8) How much advance warning is provided in the event of fee changes and who is notified?
 
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9) Is financial assistance available now or at any time?
 
10) Who is responsible for cleaning or repair should an accident occur?
 
11) What's the refund policy in cases of facility closure, ownership change, transfers, etc?
 
12) What are the behaviors or circumstances that may result in termination of services?
 
13) What are the rights of residents?
 
14) What are the grievance procedures?
 
It's my job and pleasure to help Indianapolis seniors and their caregiver families plan, organize, and implement the entire process necessary when it's time to move - or downsize - an elder into a smaller apartment or assisted living facility. We offer a multitude of services at Yellow Tag Household Sales designed to ease the burden for all during this extensive family project. If I may answer any questions, please feel free to contact me - Rita Woll - or my staff at 317-514-9793 or This email address is being protected from spambots. You need JavaScript enabled to view it. 

There are several reasons you will need our services:

  • Passing of a family member or friend.
  • Final household clean-outs and gettng the house ready for the real estate market. Act as project manager for home renovations.
  • Home staging for active real estate showings.
  • Moving – Just packing or just unpacking at the new location.
  • Moving or downsizing an aging senior parent to independent, assisted living, or long term care.
  • Want to keep your aging senior parent in their home? "Age in Place". Re-organize and de-clutter. Safety is an issue.
  • Remodeling or Redecorating – packing breakables and clean and polish while unpacking.
  • Just organizing need for an extra pair of hands to help.
  • Divorce or separation.
  • Corporate employee transfers and relocations. No downtime for the employee relocation. Getting settled immediately.
  • Digitzing documents, photos, VHS tapes, slides. Preserving the memories.